How to Cancel HostArmada and Get a Refund (45-Day Guarantee)
How to cancel a HostArmada service from the Client Area, why you must choose immediate cancellation to get a refund, and how quickly your data is deleted afterward.
- hostarmada
- cancellation
You cancel HostArmada from My Services in the Client Area. To get your money back, you must cancel within the guarantee window and choose immediate cancellation.
Refund rules
- Window: 45 days after shared hosting becomes active; 7 days for VPS and Dedicated CPU servers.
- Cancellation type: Only an immediate cancellation inside the window qualifies.
- Covered: Initial orders. Renewal payments are not covered by the money-back guarantee.
- Never refunded: Domains and add-ons. A registered domain stays yours until it expires.
Back up first
After a shared hosting account is cancelled, HostArmada keeps a copy for no more than 5 days, then deletes it and all its backups permanently. For VPS and dedicated servers, it is 24 hours. Download your files, databases, and email before you cancel.
How to cancel
- Log in to the Client Area and open My Services.
- Find the service and click the trash can (delete) icon.
- On the cancellation page, give your reason and choose the cancellation type:
- Immediate: The service is cancelled right away once HostArmada approves the request. Choose this for a refund. - End of billing period: No renewal invoice is created, and the service is cancelled when it expires.
You can also cancel by opening a ticket with HostArmada's Billing department.
Domains
Domains cannot be cancelled immediately; they only end at the end of their billing period. You can transfer a domain to another registrar instead.
Moving to another host?
Migrate first, then cancel. Compare five-year costs on the HostArmada renewal price page, or see HostArmada against ChemiCloud.
Sources: How can I request a refund for already pre-paid services?, How can I cancel services that I'm not willing to use any more?, and Cancellations and Refunds Policy (HostArmada).
